We LOVED our stay at Kai. Not only is it in a gorgeous beachfront setting in a nature reserve within walking distance from the Tulum Mayan ruins, the hotel itself is clean, airy, tropical, has an amazing gourmet restaurant with fresh seafood and fresh juices and drinks, awesome beach lounging, an outdoor pool, yoga and massages on site, crystal clear blue water and powder soft beach, and the most friendly, accommodating staff ever. We came for our babymoon and if we could rate 11/10 we would. The restaurant at the hotel is the only one we found within walking distance that’s open late night for dinner, although there are other beach restaurants nearby during the day if you want to switch it up. We didn’t take any taxis our whole trip and just walked on the beach to get everywhere nearby (there are also little carts that take you up and down the main drive of the nature reserve if you don’t want to walk), but if you wanted to go into town it would make sense to rent a car/moto to save money since taxis are pretty expensive.
Jean
april 2025
Front beach, small refreshing swimming pool, good services on the beach including restaurant and shower, perfect position close to the archeological site (you can go walking).
Alessio
augustus 2024
bungalow deco vibe good concierge service super clean good security felt safe maids very sweet paradise beachfront amazing deco and beach club
Alliance
april 2025
Location on the beach is amazing. However, it is in the national park, so you do need to pay to come back in before 6 pm if you have left. Approx 58 pesos per person. The hut is stunning and one of the most beautiful places I have stayed which is a 30 second walk onto a beautiful beach
Manisha
november 2023
Very nice bungalow beach front, with an ocean view. very calm and relaxing. The coral reef is just in front of the hotel and snorkeling there was super fun…turtles, stingrays…
Ana
juli 2022
The hotel is beautiful. It has an amazing boutique jungle vibe that we loved. Food and drinks are delicious and the staff very friendly. The pool is great and the beach very nice with views of the Tulum pyramids.
Viviana
juli 2024
We liked the beds
Izabela
december 2024
Amazing property! We came at a time when the sargassum on the beach was manageable. The beach was a pleasure to swim at! I highly recommend you ask for “room one.” That’s the room we got and it was the only one directly on the beach. All the other rooms were behind ours. Coffee being brought to us at 7:30am was amazing! I truly believe this is the nicest hotel on the nicest beach in Tulum. We were a bit put off by some more negative reviews — don’t pay them any attention! We had an absolutely magical stay.
Theo
mei 2024
The hotel was clean and the staff was very friendly. The restaurant was nice as well. The location was perfect if you are looking for a nice place to relax and unwind. If you are looking for a party and to surround yourself with their culture, you might want to stay somewhere closer to town. It is hard to get transportation that will take you out here and pick you up. I would say the town is about 20 minutes away without traffic, with traffic about 45 minutes-but depends.
Lisa
maart 2022
Right on the beach Nice food Room was good
Jeffrey
september 2023